The bike is solid, excellent quality. But, you need to think it through. I've been riding different bikes, a lot, for a few decades, and I still ride non-electric bikes. You have to understand what is this bike made for, good for, and what it is not good for. In general, for non-electric, even mountain bikes, the best bikes are the light ones with large wheels, unless you're into acrobatics or other special interests. For racing you want thin, flat tires. For city, unless you have a good reason, like off road or really bad road conditions, you would still prefer thin and relatively flat tires. But this bike has neither big nor, thin, nor flat tires. It is not light either. Battery alone is almost as heavy as a racing bike. The bike is made of solid metal and a lot of it. But, this is by design, on purpose, and in this case, it's a good thing. This is an ideal multi-purpose bike that can go all over the city, all 4 seasons, and handle moderate hiking and biking trails, that is if you just want to ride and to get through. All this within reason. If you need a bike for a single, specific use case only, look somewhere else. This is a versatile bike for someone who wants to use pedal assist only when needed. In traffic, you can start and accelerate faster than cars if/when you need to. It will take you uphill, even the steep ones. It has tires and suspension and will go off-road. The seat is wide and well padded. It comes with suspension seat shaft but you need to install it since the seat is mounted on the regular one. Both shafts can extend for a 1.85m (6ft) tall person. I tested the tire pressure and for me the optimal is 30, although, they go up to 40. I would strongly recommend buying a small portable tire infiltrator. These are not your bike tires for which I use a very small hand pump. The gears are excellent and they work well. I was riding it for several hours using pedal assist on 1 only on long uphill and even on a steep hill didn't need to go beyond level 1 assist. I like putting effort but I'm getting old (and lazy) so this is a perfect bike for me. And it's fun to ride. The breaks are good, but you need to adjust them. They shouldn't make any noise (make contact) when not depressed, but they did, when the bikes came. This is perfectly normal, but, if you're not experienced take them to bike shop, it takes only 5 min to adjust them. To take bikes to/from trails, unless you're a weightlifter, the roof rack is not an option. If you have more than one, like me, you need to check your bike rack and test if it can support the extra weight. Of course, take the battery off, it's heavy. The reason I gave them 4 out of 5 stars is that they are not designed for hanging bike racks. There's no horizontal bar of course, but the shape of the front shaft narrows towards the top so the horizontal bar is sliding up which isn't safe. Since the handle bars are adjustable, it's also not safe to put the horizontal bar under them. The best place is below the folding but the space there is very limited and the handle bars are then too high up. It's really unfortunate, and major design flaw. They do fold, if you have patients and space for them in your car, but they also get (very) dirty, and you will hit and hurt your hands and legs doing it, and did I mention they are heavy? To charge batteries in you car you'll need to carry chargers with you and you need an inverter or a battery bank (with one that you can charge while driving). If you're commuting long distances and use the motor a lot, you probably would need to carry the charger with you, so you'll need a bag. Most will fit on the rare. You will need a bell or electric siren, and I would recommend a mirror, phone holder, and a water bottle holder, the bike comes with screws for it. If you have more than one bike, the keys for the battery are different so you will need to mark your keys and batteries. The charger is a relatively slow one, which is better, but you will need to that the charging time into account when planning your trips.
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